Shipping Policy

Last updated: July 10, 2026

Thank you for shopping at Zeptrio. We want to make sure your order reaches you as quickly and safely as possible. Please read our Shipping Policy carefully.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We offer the following shipping options:

• Economy Shipping: 5-8 business days
• Fast Shipping: 2-4 business days

Delivery times are estimates and may vary depending on your location, customs processing, and other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We may offer free shipping promotions from time to time — check our website for current offers.

International Shipping

We ship worldwide. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:
Email: mrshuongcoivn@gmail.com
Website: zeptrio.com/pages/contact